1. ALL ORDERS ARE PROCESSED WITHIN 2-3 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.

2. ALL PRODUCTS ARE MADE IN UKRAINE AND ARE SHIPPED WORLDWIDE FROM THERE VIA DHL (6-8 BUSINESS DAYS) OR EMS(10-15 BUSINESS DAYS).

3. WE OFFER FREE SHIPPING IN UKRAINE VIA NOVA POSHTA.

4. WE OFFER FREE EXPRESS SHIPPING (5-14 DAYS) FOR ALL INTERNATIONAL ORDERS ABOVE 400.00 DOLLARS. YOUR SHIPPING FEE WILL BE CALCULATED AND DISPLAYED AT CHECKOUT.

5. YOUR ORDER MAY BE SUBJECT TO IMPORT DUTIES AND TAXES (INCLUDING VAT), WHICH ARE INCURRED ONCE A SHIPMENT REACHES YOUR DESTINATION COUNTRY. UPSLOWUSE IS NOT RESPONSIBLE FOR THESE CHARGES IF THEY ARE APPLIED AND ARE YOUR RESPONSIBILITY AS THE CUSTOMER.

6. WHEN YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION FROM US WHICH WILL INCLUDE A TRACKING NUMBER YOU CAN USE TO CHECK ITS STATUS. PLEASE ALLOW 48 HOURS FOR THE TRACKING INFORMATION TO BECOME AVAILABLE.